Our tips for great communication with employees
When it comes to having good communication so often organisations focus too much on external stakeholders and employees are an afterthought. For us, effective employee communication is just as important as communicating with external stakeholders.
Some quick facts that we found interesting around this:
- 55% of employees say that relevance of information they receive has worsened (Source: Institute of Management)
- 12% of profitability variations between companies can be explained by employee satisfaction (Source: University of Sheffield)
- Companies where employees understand organisational goals have 29% greater shareholder return (Source: Watson Wyatt USA)
- 88% of employees with high commitment to organisational goals say it improves their performance (Source: MCA/MORI)
So, this shows us that the more you communicate with your employees, the more effective your organisation can be and the more likely you are to reach your organisational goals. Here’s some of our tips for successful employee communication.
- Ensure your employees know what the goals are for your organisation and why! If your employees understand what they are working towards, then they can be so much more engaged and effective.
- Give them feedback. Whether you have a monthly or weekly progress meeting, an online forum or any other method, make sure your staff know what’s working and what isn’t. Let them know when they’re doing a good job and give them ways to improve in areas that need it.
- Be open to other ideas and ways of doing things. You’ll be surprised at the fantastic ideas that your employees will come up with if you let them know they can contribute their ideas and that these ideas are appreciated.
- Make sure your departments can communicate successfully with each other by giving them the tools to work together to help your organisation succeed.
- Importantly, ensure that your communication channels are open between employees with different levels of seniority. It’s important for communication to be two-way between employees and managers & executives.
Your people are your most important resource. Without them, there would be no one to achieve organisational goals. An informed organisation is more likely to be motivated to work harder and be more productive. You can achieve this through good employee communications.